Customer Support Information
You can submit your support request either by using one of the web-based forms listed below, or by email. It is highly desirable that you use a feedback form rather than send an email message if you have a technical question.
Feedback Forms
Technical Support
Technical questions and bug reports.
General Questions
All other questions, comments, and queries.
Lost Key
Can't find your software key? Try our key lookup tool.
- We answer all emails within 48 hours.
- If you do not hear from us within 48 hours, please try emailing us again. If you do not hear from us a second time, please contact us using another email address.